Broadband guides

If you’re seeking broadband information to help you make a broadband decision or need assistance with a broadband problem, our simple broadband tips can help.

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Covid 19 Pandemic Updates.

Getting the Most Out of Your Broadband When Working From Home.

With the UK’s reopening, many of us will continue to work from home in some capacity for the foreseeable future. Here are a few things you can do to make sure you get the most out of your broadband when working from home, whether you’ll be working from home full-time or part-time.

A guide to remote schooling, including 7 techniques to help your child learn from home.

Schools have reopened following the third national lockdown in the United Kingdom. Here’s how you can assist your child get the most out of their education from the comfort of their own home.

What impact will the coronavirus have on my broadband connection?

Many services have been restricted or halted as a result of the UK’s lockdown measures until things return to normal. Broadband deployments will continue, although there will be certain limitations.

What is being done by broadband providers to assist customers during COVID-19?

The major broadband providers have pledged to take steps to assist their customers during the coronavirus outbreak, with some going above and above.

How to set up your broadband connection on your own

If an engineer is unable to visit your home to install your new broadband, follow these instructions.

An introduction to video conferencing

We investigate which apps are best for group calls, games, and video calling on your phone now that video chatting has become a part of our daily life.


The difference between bits and bytes.

Can’t identify the difference between bits and bytes? Continue reading to learn more about the differences and how to determine what broadband speed you require.

Five key points to check for in your broadband bill.

When you get your next broadband statement, we’ll explain what to look for.

What does it mean to have a "Fair Usage Policy"?

Fair use policies are quite widespread, but what does that mean for you and your internet browsing and downloading habits?

What is an IP address, and what does it mean?

IP addresses are certainly something you’ve heard of before. But what exactly are they? And how do they function?

What is broadband at a speed of 50 megabits per second (Mbps)?

We’ve come a long way from dial-up days when pages took forever to load. Fibre-optic connections outperform their predecessors and eliminate the need for waiting.

What exactly is broadband?

Broadband is a high-speed internet connection that has supplanted dial-up as the preferred method of accessing the internet.

How to Get Rid of Nuisance Calls

Learn how to put an end to all of those unwanted calls to your landline once and for all.

What is local loop unbundling, and how does it work?

You may have come across the terms ‘LLU’ or ‘LLU price’ while researching broadband ISPs. This kind of difficult-to-understand phrase often turns off customers, but it’s only an opaque name for something fairly straightforward, as is the case with most jargon.

History of Broadband

From dial-up modems to fiber optics, we’ve come a long way. Learn about the origins of broadband.

Broadband download speeds

A guide to download speeds and the download time calculator.

If you don’t know your bits from your bytes, calculating download times can be difficult. Our download speed chart will help you estimate how long certain file types will take to download.

Which broadband provider is the most reliable?

It can be challenging to find the greatest broadband deal. Because everyone uses the internet in various ways, the best deal for you may not always be evident.

The streets in the United Kingdom with the slowest broadband speeds

We discovered which streets in the UK had the poorest broadband speeds. Is your street on the list?

I'm not sure what gigabit internet is or if I need it.

The launch of gigabit internet speeds across the UK is the next big step in residential broadband. But is gigabit internet that handy, and do you need it?

Where can I get good Wi-Fi on the tube?

The London Underground features a remarkable number of Wi-Fi hotspots located at various stations throughout the city. With the average Wi-Fi speeds available, we generated a new tube map.

Broadband for Gaming

Review of Google Stadia

How excellent is Google’s game streaming service, and how does it stack up against the competition?

Purchase the greatest gaming monitor available.

Are you looking to improve your gaming setup? Here are some suggestions for getting the most bang for your buck when purchasing a gaming monitor.

How to Get the Best Gaming PC in the United Kingdom

Should you purchase a pre-built gaming computer? Is it better to construct your gaming PC? And how can you make your PC more gaming-friendly?

A tutorial to cloud gaming and game streaming

Cloud gaming and game streaming allow gamers to access vast game libraries, play games on mobile devices, and access games without purchasing brand new consoles.

What is the best gaming broadband?

What is the best gaming broadband? Is it possible to get broadband over fiber? What is the fastest download speed broadband? We walk you through everything to look for to get the greatest gaming broadband.

What is Apple Arcade, and how does it work?

Over 100 games are included in Apple’s gaming subscription, which may be played on any Apple device.

In the year 2020, there will be several new video games released.

The PlayStation 4, Xbox One, PC, Nintendo Switch, and PlayStation 5 all have upcoming video game release dates in 2020.

Download timings for video games are different all over the world.

We took 41 of the most popular video games and calculated how long it takes the rest of the globe to download them.

Broadband on the go

What's the difference between a MiFi device and a mobile broadband router?

Find out what the differences are between MiFi and mobile broadband routers, and which is the best option for you.

What is a dongle for mobile internet?

Dongles have you stumped? Continue reading to learn everything there is to know about internet dongles, including their benefits and drawbacks.

Review of the Vodafone GigaCube 5G broadband service

The Vodafone GigaCube, a 5G broadband service that offers ultrafast speeds without requiring a fixed-line connection, is the subject of our review…

What is SIM-only mobile broadband, and how does it work?

If you already have a mobile broadband dongle, all you need is a data-only SIM card to get back up and running.

What is USB internet and how does it work?

USB internet sticks, often known as dongles, link your device to the internet via a mobile network.

Increased Prices

What can you do if the price of TalkTalk goes up?

TalkTalk just revealed that some of its services may be subject to price rises; here’s what you can do immediately.

What can Virgin Media consumers do about the price hike?

See if your bills will be affected and if you may cancel your contract early after Virgin Media announced its latest price hike.

What can consumers do if BT announces a price increase?

BT has announced a series of service price increases. If you’re a BT or EE customer or a BT Sport subscriber, keep reading to learn about your options.

What can consumers do if Plusnet raises its prices?

Plusnet has raised the prices of certain of its services. Find out if you’ll be affected and what your consumer rights are if you’re a Plusnet client.

What customers can do about skyrocketing prices

Due to the recent Sky price hike, you may find yourself paying substantially more each month without even recognizing it. Learn if your bill is likely to go up and what you can do about it.

Having issues with your broadband ?

In the United Kingdom, there is a broadband outage.

What happens if your internet connection goes down? What options do you have? How long will you be unavailable? Our analysis identifies the greatest and worst broadband outage hotspots in the UK.

Why is my internet connection so sluggish?

Read our tutorial to find out why your internet connection is slow and how to fix it.

Can I get my money returned if my broadband service is down?

You are entitled to compensation if your broadband is down or if you have wifi issues. Learn about your rights and how to file a claim fast and efficiently.

Your step-by-step guide to resolving internet connectivity issues

Do you have issues with your internet connection? Here are a few tips to assist you to figure out what’s causing your broadband connection issues and how to fix them.


If I switch providers, how can I keep my email address?

If you’ve been using the email address associated with your broadband connection, you may be wondering how to keep it if you change providers. Here are the email services that will allow you to preserve access to your emails after you leave.

Who has the greatest customer service among the broadband providers?

Learn how to recognize excellent customer service and how your broadband provider compares to others in the UK.

How to Get in Touch With Your Internet Service Provider

If you need to cancel, adjust, or inquire about bills or issues, here’s how to contact your broadband provider.

Your guide to broadband providers in the United Kingdom

Are you unsure which service provider is best for you? For each form of broadband, learn about the most popular broadband providers in the UK.

How to get BT vouchers for free

Have you recently purchased BT broadband? Continue reading to learn how to get your BT vouchers.

Setting up broadband

Which wireless routers are the best?

Which wifi router is the best in the UK? We examine the routers offered by major companies such as BT, Virgin Media, and Sky.

Without a phone, how can you obtain broadband?

Are you looking for a broadband connection that does not require a line rental? It’s no problem.

Check for broadband availability in your neighborhood with this tool.

Do you want to know if you can get internet in your area? Learn about the many forms of internet available in your area, including fiber broadband.

Broadband and Relocation

Moving is both a stressful and thrilling experience. However, amid the bustle, it’s critical to consider what you’ll do with your internet connection and include it in your moving house checklist.

Which smart home gadgets should I invest in?

Are you planning to construct a smart home? These are the devices you should think about purchasing.

How to obtain a free laptop computer for your child's schoolwork

Find out if your child qualifies for a free laptop and how to get one for them to use at home.

Business vs. Home Broadband

Would a dedicated corporate broadband service be beneficial to your company? We’ll look at the advantages of corporate broadband over home broadband so you can decide which is right for you.

What is the procedure for changing your Wi-Fi password?

You don’t have to remember your broadband provider’s Wi-Fi password. Change your Wi-Fi password to something secure and easy to remember by following our step-by-step instructions.

How to set up online parental controls for your child.

Learn how parental controls can assist you in keeping your children safe online.

A guide to internet security: How to Stay Safe Online

Here are some things to keep in mind when browsing the internet, from antivirus security to avoid frauds.

Switching broadband

Deals on broadband for low-income households

Find out which companies provide cheap broadband to consumers who get government assistance.

What is the best way to acquire broadband without a credit check ?

Learn how to sign up for a broadband plan that doesn’t require a credit check.

How can I change my broadband provider?

Even if you’ve been with the same provider for a long time, switching your broadband is much easier than you might imagine. Our switching guide should answer all of your questions, allowing you to make an informed decision about moving providers.

Your step-by-step guide to selecting broadband packages

Is it possible to get superfast internet? Broadband with a lot of traffic? Broadband for newbies? What is the best sort of broadband for you?

Six myths about broadband switching debunked

What’s preventing consumers from upgrading to a faster broadband connection? We discovered six myths about the entire process that are completely false!

How to get the best broadband bargains on Black Friday and Cyber Monday

Black Friday and Cyber Monday have become two of the most popular shopping days in the United States. Here are some recommendations for finding a decent Black Friday broadband offer.

MAC codes and broadband switching.

Consumers who move broadband providers no longer need a MAC code, thanks to new laws implemented in June 2015. Instead, the new Ofcom code of practice delegated responsibility for handling a switch to the provider to which the customer is switching.

Broadband connection types

Your fiber-optic broadband guide

Fibre broadband is a type of high-speed internet connection that is commonly available in the United Kingdom. But how does it function?

Is satellite broadband any good? Satellite internet explained: is satellite broadband any good?

Learn how satellite broadband works and whether it’s available in your area. Learn how satellite internet is being revolutionized by new startups like Starlink and OneWeb.

The Project Gigabit broadband rollout program in the United Kingdom is detailed.

Here’s everything you need to know about Project Gigabit, the UK government’s aim to connect every home in the country to full fiber.

What exactly is Starlink?

Elon Musk’s SpaceX internet project, dubbed Starlink, is intended to provide satellite Internet a new lease on life, at never-before-seen speeds. Here’s all you need to know about Elon Musk’s latest endeavor…

What is ADSL broadband, and how does it work?

What is ADSL broadband, and how does it work? Despite being the most widely used internet connection in the UK, most individuals have no idea what it stands for or how it works.

What is cable broadband and how does it work?

Do you think cable broadband and fibre broadband are the same things? Reconsider your position. Continue reading to learn more about cable broadband and how it differs from fiber.

What is superfast broadband, and how does it work?

According to Ofcom, superfast broadband refers to broadband connections in the UK that are at least 30Mbps. In our guide, you can learn more about superfast broadband.

What is wireless broadband and how does it work?

Wireless broadband, also known as Wi-Fi, is an internet connection that may be accessed without the use of cables.

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