Last updated: Wednesday 21 October 2026 (Europe/London).
Next update: when Hyperoptic changes its prices (its 1Gb offer runs to 3 November 2026), or when BT or Virgin Media change theirs.
By: Switch Editorial Team, Switch Squid Ltd
As of 21 October 2026, Hyperoptic is one of the best-value full fibre providers if your building or street is on its network: 150Mb starts from £19 a month and 500Mb from £20 on a 24-month plan, and 1Gb is free for three months then £26 a month, with set price rises each April. It has passed two million homes and businesses in 64 towns and cities and reports a 4.6-star Trustpilot rating. The catch is reach, because Hyperoptic mainly serves flats and new-build developments in cities, so most UK homes can’t get it yet. This SwitchSquid review answers the questions people ask most, with costs against BT and Virgin Media. We may earn a commission if you buy through links on this page; it doesn’t change the price you pay.
Sources: Hyperoptic, Hyperoptic — 2025 results and H1 2026 update, Hyperoptic Limited — 2025 annual report, BT broadband deals and Virgin Media gigabit broadband (all checked on 21 October 2026).
We don’t have a direct Hyperoptic offer to link to, so the buttons on this page go to Virgin Media and BT as clearly labelled alternatives for addresses where Hyperoptic isn’t available. To order Hyperoptic itself, check your postcode on Hyperoptic’s website.
No Hyperoptic at your address? Virgin Media Gig1 — £29.99 a month
Average download speeds of 1,136Mbps and 104Mbps upload for £29.99 a month on a 24-month term when we checked on 21 October 2026
An alternative where Hyperoptic hasn’t built yet; this isn’t a Hyperoptic offer
Main limitation: the price moves to £43.69 after the minimum term, and Virgin Media’s network isn’t at every address
Is Hyperoptic any good? The short answer
Yes, where you can get it. Hyperoptic combines low prices with full fibre speeds and some of the strongest customer reviews in UK broadband. The two things to check are whether it reaches your address and what the yearly price rises add up to.
Price: 150Mb from £19 a month and 500Mb from £20 on a 24-month plan when we checked on 21 October 2026. Hyperoptic says prices vary by location.
Price rises: fixed in pounds and pence. The 500Mb plan goes to £24 from April 2027 and £28 from April 2028.
Reviews: Hyperoptic says it has passed 39,000 five-star Trustpilot reviews with an overall 4.6 stars.
Reach: two million homes and businesses passed in 64 towns and cities.
Awards: Hyperoptic says Which? named it a Great Value Broadband Provider for the third time.
Why is Hyperoptic so cheap?
Hyperoptic owns its own full fibre network, so it doesn’t rent lines from Openreach like BT, Sky or TalkTalk do. It has focused on dense city sites such as apartment blocks and new-build estates, where one connection into a building can serve many homes.
That model keeps costs down. In its 2025 results, Hyperoptic reported that customers took up its service in 31% of the homes it had passed on average, with mature sites above 60% and new-build sites above 70%. When a large share of a building signs up, each connection pays back faster, which helps it keep entry prices low.
Prices also vary by location, so the price you see after a postcode check may be different from the “from” price on Hyperoptic’s homepage.
Is Hyperoptic part of BT?
No. Hyperoptic is an independent company that has been connecting customers since 2011 and builds and runs its own network. According to its 2025 annual report, private equity investor KKR indirectly acquired a majority stake in its parent company on 1 November 2019.
It doesn’t use BT’s Openreach network for its own connections. In July 2026, Hyperoptic said it planned to start selling broadband beyond its own network in the third quarter of 2026, reaching about 1.8 million more homes. Those connections would use another operator’s lines, so check which network you would be on when you order.
Is Hyperoptic better than Openreach providers like BT or Vodafone?
On price and upload speeds, Hyperoptic often wins where it is available. On choice and reach, Openreach providers win, because Openreach full fibre reaches far more homes and you can buy it from BT, Vodafone, Sky, EE, TalkTalk and others.
Plan (checked 21 October 2026) | Network | Monthly price | Price later in the contract | Contract |
|---|---|---|---|---|
Hyperoptic 500Mb | Hyperoptic full fibre | From £20 | £24 from April 2027, £28 from April 2028 | 24 months |
Hyperoptic 1Gb | Hyperoptic full fibre | 3 months free, then £26 | £30 from April 2027, £34 from April 2028 | 24 months (offer runs to 3 November 2026) |
BT Full Fibre 900 | Openreach | £35.99 | £39.99 from 31 March 2027, £43.99 from 31 March 2028 | 24 months |
Virgin Media Gig1 | Virgin Media | £29.99 | £43.69 after the minimum term | 24 months |
What it costs over the first 12 months (from a November 2026 start): Hyperoptic 1Gb comes to about £262, with three free months, two months at £26 and seven at £30. BT Full Fibre 900 comes to about £460, with five months at £35.99 and seven at £39.99. Virgin Media Gig1 is £29.99 a month for new customers on a 24-month term. If Hyperoptic isn’t available to you, the two plans below are the realistic gigabit alternatives.
Hyperoptic not available? BT Full Fibre 900 — £35.99 a month
Up to 900Mbps with a 700Mbps guarantee and 110Mbps upload, £0 activation fee
Runs on Openreach full fibre, which reaches far more homes than Hyperoptic
Price rises to £39.99 from 31 March 2027 and £43.99 from 31 March 2028
What do Hyperoptic customers say?
Hyperoptic reports a 4.6-star Trustpilot rating from more than 39,000 five-star reviews, and its homepage says it has more five-star Trustpilot reviews than BT, Sky and Virgin Media combined. Those are Hyperoptic’s own figures, so read a range of recent reviews too.
The positive reviews tend to mention fast, consistent speeds, quick installation in buildings that are already connected and helpful support. Where people are unhappy, it is usually about waiting for a building to be connected, problems during installation or the price at the end of the contract. Hyperoptic says it monitors customer satisfaction through Trustpilot surveys and pays automatic compensation in line with Ofcom guidance.
Want a second opinion on whether Hyperoptic suits your household? Ask Squid AI, SwitchSquid’s AI deal assistant, or read our guide to checking broadband deals by postcode.
Can I get Hyperoptic at my address?
Only if Hyperoptic has built to your building or street. It serves 64 towns and cities, mostly in apartment blocks, new-build developments and dense urban streets. The only reliable check is Hyperoptic’s own postcode search.
If you live in a block of flats that isn’t connected, Hyperoptic usually needs permission from the building owner or managing agency first. Our Hyperoptic provider page covers its packages, and our Hyperoptic deals guide has more on its offers. For other networks, use our broadband coverage checker.
How to switch to Hyperoptic
Check your postcode on Hyperoptic’s website.
Pick a speed and contract. 24-month plans are cheapest; rolling plans cost more but let you leave with 30 days’ notice.
Check your current contract. Hyperoptic says that, depending on availability, it offers up to £300 bill credit to help with exit fees from your old provider.
Let Hyperoptic arrange the switch. Under Ofcom’s One Touch Switch process, your new provider contacts your old one.
Book installation if your home isn’t already connected.
Fit summary
Good fit: you live in a connected flat or new-build and want full fibre for less, with fast uploads.
Good fit for home workers: you upload large files or make lots of video calls.
Consider alternatives if: Hyperoptic hasn’t reached your address, or you want a bundle with TV or mobile from a bigger provider.
Important conditions
Hyperoptic prices vary by location, so check your postcode for the exact price.
Prices rise by a set amount each April on 12- and 24-month plans.
The 1Gb three-months-free offer runs to 3 November 2026.
Exit-fee bill credit is up to £300, depending on availability.
BT Full Fibre 900 rises to £39.99 from 31 March 2027 and £43.99 from 31 March 2028.
Final decision card
Hyperoptic available? 1Gb at about £262 for the first year is hard to beat.
Not available? Virgin Media Gig1 at £29.99 a month or BT Full Fibre 900 at £35.99 are the gigabit alternatives.
In contract? Check your exit fee and Hyperoptic’s bill credit before switching.
Alternative to Hyperoptic: check Virgin Media Gig1
Virgin Media Gig1 for £29.99 a month on a 24-month term
Switch by contacting your new provider only, with One Touch Switch
Check your current contract’s exit fee before you switch
FAQ
Is Hyperoptic good broadband?
Hyperoptic is a well-reviewed full fibre provider, with a 4.6-star Trustpilot rating it reports from more than 39,000 five-star reviews. It owns its own network, which helps it offer fast speeds at low prices. Its main drawback is that it only reaches about two million homes and businesses.
Why is Hyperoptic cheaper than BT?
Hyperoptic runs its own network in dense city buildings, where one connection can serve many homes. It doesn’t pay to rent Openreach lines. That lets it charge from £20 a month for 500Mb, compared with £35.99 for BT Full Fibre 900.
Who owns Hyperoptic?
Private equity investor KKR has held a majority stake in Hyperoptic’s parent company since 1 November 2019, according to Hyperoptic’s annual report. Hyperoptic isn’t part of BT. It builds and runs its own full fibre network.
Does Hyperoptic have price rises?
Yes, Hyperoptic shows set price rises in pounds and pence each April. For example, its 500Mb plan goes from £20 to £24 a month from April 2027 and £28 from April 2028. Check the exact figures for your address before you order.
Is Hyperoptic better than Vodafone?
Where both are available, Hyperoptic is often cheaper for similar speeds. Vodafone sells broadband on Openreach and CityFibre, so it reaches many more homes and offers mobile bundles. Compare the total cost over the contract for your postcode.
What if Hyperoptic isn’t available at my address?
Look at the other full fibre and cable networks that reach you. Virgin Media Gig1 costs £29.99 a month on a 24-month term, and BT Full Fibre 900 costs £35.99. A postcode check shows which networks you can get.
Last updated: Wednesday 21 October 2026 (Europe/London).
Next update: when Hyperoptic, BT or Virgin Media change their prices.
By: Switch Editorial Team, Switch Squid Ltd
