EDF Energy Review and Fixed Tariffs (October 2026)

Q: Is an EDF fixed tariff worth it right now?

It can be, if the yearly cost for your usage is close to or below what you'd pay under the £1,723 Ofgem price cap, which runs from 1 October to 31 December 2026. Several forecasters expect the January 2027 cap to be higher, but forecasts can change. Get a postcode quote and compare it with the cap and with other suppliers' fixes before you decide.

Q: How long is EDF's fixed tariff?

On 14 October 2026, EDF said its current fixed tariff locks in your prices for 24 months. Your unit rates and standing charges stay the same for the term, but your bill still depends on how much energy you use. Exit fees apply if you leave early.

Q: What is EDF's Simply Tracker?

A tracker that follows the Ofgem price cap, so you pay EDF's standard variable unit rates, with £25 a year off the standing charge per fuel, up to £50 a year for dual fuel. Your prices still change every three months when the cap moves.

Q: Will the price cap go up in January 2027?

Ofgem announces the January to March 2027 cap by 25 November 2026. Several forecasters expect a rise, but forecasts move, so treat them as a guide rather than a promise.

Q: Does EDF charge exit fees on fixed tariffs?

EDF says exit fees apply to its fixed tariffs. The amount is in your tariff details, so check it before you sign. Under Ofgem rules you can switch tariff or supplier in the last 49 days of a fixed deal without paying an exit fee.

Q: What happens when my EDF fix ends?

EDF should contact you before the end date. If you don't choose a new deal, you move to EDF's standard variable tariff, which follows the price cap. Use the last 49 days, when there's no exit fee, to compare.

Q: Is EDF cheaper than other suppliers?

On standard variable tariffs, every supplier charges up to the same Ofgem cap, so EDF's variable prices are in line with the rest. Fixed prices differ by supplier and change often. Put your annual kWh into a whole-of-market comparison and compare yearly cost and exit fees side by side.

Q: Has VAT on electricity changed in October 2026?

Yes, in Great Britain. Electricity for households carries 0% VAT from 1 October 2026 to 31 March 2027. Gas still carries 5% VAT. Ofgem's October cap figures already include this.

Ofgem's dual fuel Direct Debit price cap is £1,723 a year for a typical home from 1 October to 31 December 2026.

How EDF rates for customer service, how it compares with Octopus, and whether its Simply Fixed or Simply Tracker tariff suits you. Compare your postcode before you lock in. Enter your postcode on MoneySuperMarket, about 2 minutes.

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Energy supplier guides

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Comparing an EDF fixed tariff with the October 2026 price cap

EDF fixed vs the £1,723 cap: when a fix makes sense

Last updated: 26 October 2026

An EDF fixed tariff is worth it if its yearly cost for your usage is below what you’d pay on a capped variable tariff over the same period. The cap is £1,723 a year for a typical dual fuel home paying by Direct Debit from 1 October to 31 December 2026, and several forecasters expect it to rise in January 2027.

This page is for EDF customers deciding whether to fix, and for anyone weighing EDF against other suppliers. We may earn a commission if you compare through MoneySuperMarket via our links. It doesn't change the price you pay.

Sources (checked 14 October 2026): Ofgem price cap October to December 2026, EDF fixed tariffs, EDF tracker tariffs, EDF on the October cap.

EDF Energy review: is EDF a good supplier?

Reviewed: 26 October 2026, by the Switch Editorial Team.

Our verdict, as of 26 October 2026: EDF is rated highly on Trustpilot (4.8 out of 5), but independent customer surveys put it below average. Which? gives it 58% overall (16th of 17) and ranks it joint 14th of 17 on customer score (65%), and Citizens Advice puts it 10th of 16 at 2.96 out of 5. Octopus Energy scores higher on every independent measure below. On default tariffs EDF charges up to the same Ofgem cap as other suppliers, so compare a fix on yearly cost for your postcode.

Source	EDF	Octopus Energy	What it measures
Which? (survey Sep to Oct 2025, EDF review dated 3 Aug 2026)	58% total: 65% customer score, 50% assessment. Joint 14th of 17 on customer score	74% total: 79% customer score, 69% assessment. Which? Recommended Provider	Survey of 11,945 people (1,123 EDF customers) plus Which?’s assessment of each supplier’s practices
Citizens Advice (Apr to Jun 2026)	2.96 out of 5, 10th of 16. Complaints 2.0	3.67 out of 5, 5th of 16. Complaints 3.5	Complaints, contact waiting time, billing and metering, customer commitments
MoneySavingExpert (Dec 2025 survey)	3.04 out of 5	3.97 out of 5 (joint highest, with Fuse Energy)	YouGov poll combined with Citizens Advice ratings
Trustpilot (EDF, Octopus, 26 Oct 2026)	4.8 out of 5 from 266,563 reviews	4.8 out of 5 from 900,060 reviews	Open reviews; companies can invite customers to leave one

Which? says EDF’s customers rated it two stars across all measures and that EDF was the worst scorer in its assessment of contacting your supplier, partly because its channels have shorter opening hours than other suppliers’ and it offers no non-emergency phone or email support at weekends. On the plus side, Which? rates it one of the best for supporting vulnerable customers. The most common problem EDF customers reported was Direct Debits set too high or too low (8% in the past 12 months).

What does Martin Lewis say about EDF Energy?

We couldn’t find a recent, dated Martin Lewis verdict on EDF. MoneySavingExpert, the site he founded, publishes customer service scores instead: in its latest survey, from December 2025, EDF scored 3.04 out of 5, behind Octopus Energy and Fuse Energy (3.97 each). (MoneySavingExpert)

Does EDF have a good reputation?

It depends on where you look. EDF has 4.8 out of 5 from 266,563 reviews on Trustpilot, but the independent surveys are less positive: Which? ranks it joint 14th of 17 for customer score and Citizens Advice ranks it 10th of 16 for April to June 2026. Trustpilot reviews are open to anyone and companies can invite customers to leave them, so the survey scores are a better guide to how complaints and contact are handled.

Who is better, Octopus or EDF?

On customer service, Octopus. It scores higher than EDF with Which? (79% customer score against 65%), Citizens Advice (3.67 against 2.96) and MoneySavingExpert (3.97 against 3.04), and it is a Which? Recommended Provider. On price, neither is always cheaper: both charge up to the same Ofgem cap on default tariffs, and fixed prices depend on your postcode and the day you compare. EDF’s Simply Tracker takes £25 a year off the standing charge per fuel, up to £50 for dual fuel, while Octopus offers a Flexible tariff with no exit fees and a fixed tariff where exit fees might apply. (EDF, Octopus)

Is EDF the cheapest energy supplier?

Not as a rule. On standard variable tariffs, EDF and every other supplier charge up to the Ofgem cap, which is £1,723 a year for a typical dual fuel home on Direct Debit from 1 October to 31 December 2026. EDF shows its Simply Fixed prices only in a postcode quote, so the only way to know whether it is cheapest for you is to compare yearly cost and exit fees for your address.

Home energy only: we may earn a commission if you compare through MoneySuperMarket via our links on this page. It doesn’t change the price you pay.

The Ofgem price cap, 1 October to 31 December 2026

Averages across England, Scotland and Wales for Direct Debit. Electricity has 0% VAT from 1 October 2026 to 31 March 2027; gas includes 5% VAT. Your rates vary by region and payment method.

	Unit rate	Daily standing charge
Electricity	26.32p per kWh	54.83p
Gas	7.97p per kWh	29.68p
Typical yearly bill (2,500 kWh electricity, 9,500 kWh gas)	£1,723

← Swipe to see all columns →

What happens to the cap next?

The cap changes every three months. Ofgem announces the January to March 2027 level by 25 November 2026. Several forecasters expect a rise, but forecasts can move either way before then.

The rule of thumb: compare a fix's yearly cost for your own usage with what the cap would cost you. If the fix is close to or below today's cap cost, it protects you from a January rise. If it's well above, staying variable may be cheaper, at least until Ofgem confirms January.

Ofgem changed its typical usage figures in July 2026, so the £1,723 can't be compared directly with older cap figures quoted at the previous typical usage.

EDF's current tariffs (checked 14 October 2026)

From edfenergy.com. EDF shows fixed prices only in a postcode quote, so we don't quote a national fixed price here. Get a quote for your address.

EDF tariff	Type	Length	Price	Exit fees
Current EDF fixed tariff	Fixed unit rates and standing charges	24 months	Postcode quote	Yes, see tariff details
Simply Tracker	Follows the Ofgem cap	Tracker	Cap rates, with £25 a year off standing charges per fuel (up to £50 dual fuel)	Check at quote
Standard Variable	Capped variable	Rolling	Follows the cap: £1,723 at typical usage (Oct to Dec 2026)	None

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Does an EDF fix beat the £1,723 cap for you?

It depends on your region and usage. Compare whole-of-market quotes, including EDF, with exit fees shown. Enter your postcode on MoneySuperMarket, about 2 minutes.

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Is an EDF fixed tariff worth it for existing customers?

If you're on EDF's standard variable tariff, the main question is the January cap. Before you accept a renewal offer, check three things: the yearly cost at your usage (from your last bill or the EDF app), the exit fee if you leave early, and what other suppliers' fixes cost for new customers today.

If your fix is ending, you can switch in the last 49 days without an exit fee. If you do nothing, you move to EDF's standard variable tariff, which follows the cap.

What's the best EDF tariff for you?

It depends on how much certainty you want and how you use energy.

You want a fixed budget through winter

An EDF fix locks your unit rates and standing charges for the term. Check the yearly cost and exit fee against the cap first.

You want to follow the cap but pay a bit less

Simply Tracker uses cap rates with up to £50 a year off standing charges. Bills still move every quarter.

You want flexibility

The standard variable tariff has no exit fees, but it rises if the cap rises.

You have an EV or heat pump

Look at time-of-use tariffs from EDF and rivals, where cheaper off-peak rates can matter more than the headline fix.

How to switch to or from EDF

Supply isn't interrupted, and the new supplier handles the switch.

Check your contract

Find your end date and exit fee in your EDF account or on your latest bill.

Compare the market

Enter your postcode and annual kWh. Compare yearly cost, standing charges and exit fees.

Choose and confirm

Your new supplier tells EDF. You don't need to call.

Take a meter reading

Give a reading on switch day so your final and first bills are accurate.

EDF Energy review and fixed tariffs: FAQs

Is EDF Energy a good supplier?

EDF has 4.8 out of 5 on Trustpilot, but independent surveys rate it below average. Which? gives it 58% overall (16th of 17) and ranks it joint 14th of 17 on customer score (65%), and Citizens Advice rated it 2.96 out of 5 for April to June 2026, 10th of 16. Its default prices follow the Ofgem cap like other suppliers, so compare quotes on yearly cost before you decide.

Is an EDF fixed tariff worth it right now?

How long is EDF's fixed tariff?

What is EDF's Simply Tracker?

Will the price cap go up in January 2027?

Does EDF charge exit fees on fixed tariffs?

What happens when my EDF fix ends?

Is EDF cheaper than other suppliers?

Has VAT on electricity changed in October 2026?

Compare EDF with the whole market

Home energy only. Check which EDF and rival fixes are available at your postcode before you fix into 2027. Enter your postcode on MoneySuperMarket, about 2 minutes.

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