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About British Gas
British gas was officially established in 1812 and originally named the Gas Light & Coke Company.
From providing Great Britain with the first gas streetlights to providing services throughout wartime conditions and beyond, the company history is vast.
‘British Gas’ has been the company name since 1986.

British Gas Electricity & Gas
Tariffs
British Gas: Green energy
Customer Service Rating
Why switch to British Gas?




British Gas Electricity & Gas
Tariffs
British Gas: Green energy
Customer Service Rating
Why switch to British Gas?
British Gas Electricity & Gas Tariffs
British Gas offers four tariffs with a strong emphasis on
green,
renewable energy.
Read through their options below then feel free to compare
energy
deals with them today.
The tariff options are as follows:
-
Safeguard PAYG/Standard/variable/ default tariff – If you haven’t agreed to a contract (if you have just moved house for example) or your previous deal has expired, you’ll be on this tariff. The costs change depending on wholesale, distribution and taxation costs. There are more cost-effective tariffs available if you compare and switch your energy through a price comparison service like Switch Squid. You will also be affected by the OFGEM Energy Price Cap. See our guide for more information on the Energy Price Cap.
-
Complete Protection – includes a 1 year fixed term energy contract and Central Heating Breakdown Cover, Plumbing & Drains Cover and Home Electrical Cover (Home Services Cover) for 12 months and at no extra cost. Exit fees of £30 per fuel.
-
Green Future Oct 2023 (Fixed)
The greenest home-energy tariffs you can get with British Gas with prices fixed until 31 October 2023. They’ll match 10% of the gas you use and 100% of the electricity you use on this tariff with renewable sources. They will also offset your gas carbon footprint from 90% of the gas you use on this tariff. Exit fees of £40 per fuel. -
HomeEnergy Secure Oct 2023v2 (Fixed)
Fixed energy prices until 31 October 2023. 100% of your electricity use on this tariff matched with renewable electricity by buying Guarantees of Origin certificates (GoOs) or Renewable Energy Guarantee of Origins certificates (REGOs) or both. Exit fees of £40 per fuel
British Gas: Green energy
With global warming and greenhouse gas pollution ever becoming a
worldwide
emergency, energy suppliers and consumers have to act.
British Gas has a strong emphasis on green, renewable
energy.
They have pledged high commitments ranging from supporting the
growth of
up to 5 trees in the UK per fuel for each year a customer is on the Green Future Oct
2023
(Fixed) tariff to matching percentages of gas and electricity use with renewable
sources.
Customer Service Rating
British Gas’ call centre is open until 5 p.m. on weekdays and is
closed at
weekends.
Citizen’s Advice gave British Gas 2.8 stars out of 5 for customer
service
for data collected January – March 2021 when looking at Fewer Complaints, Ease of
Contact,
Clearer Bills, Ease of Switch and Customer Guarantees.
Why switch to British Gas?
British Gas has been a reliable energy supplier to families and
companies
in the United Kingdom for decades. With around 12 million household customers, you
may be
confident that it will be able to manage both your gas and electricity
supplies.
However, as is the case with many of the more established and
well-known
gas and electric companies, British Gas frequently falls short on customer service
and its
prices are rarely as low as those offered by some of the smaller energy
suppliers.
A worthwhile addition, particularly if your boiler is not brand
new.
As always, it pays to shop about, so conduct a thorough energy
price
comparison to discover what’s available from a variety of suppliers before
switching.
Gas & Electricity
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