Mobile guides

Mobile phone guides

Mobile phone guide hero

Switching networks, refurbished phones, contract price rises, EU roaming, 5G coverage, every guide we have on getting the best out of your mobile contract, written in plain English.

Mobile phone guides: questions

How do I switch mobile networks without losing my number?

Text PAC to 65075 from your current SIM. Your provider replies with a Porting Authorisation Code that is valid for 30 days. Hand that to your new network when you sign up and they will move your number across, usually within one working day.

Are refurbished phones worth buying?

Why did my mobile bill go up mid-contract?